Privacy Policy – 553pub

1 Who We Are and How to Contact Us

553pub is an online casino and sports betting platform operated for players in the Philippines. The platform is accessible at 553pub.net and offers casino games, live dealer tables, sports betting, fishing games, bingo, and slot games to registered players aged 21 and above.

If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data, you may contact our Data Privacy team. Our support team is available 24 hours a day, 7 days a week. Contact email: [email protected] (plain text – not a clickable link).

2 Information We Collect

553pub collects personal information that is necessary to provide our services, verify your identity, process transactions, and comply with applicable legal and regulatory requirements. The categories of personal information we collect include:

2.1 Identity and Contact Information

• Full legal name (as it appears on your government-issued ID)
• Date of birth (to verify that you are 21 years of age or older)
• Philippine mobile number
• Email address
• Residential address (province, city, barangay)
• Nationality

2.2 Identity Verification Documents (KYC)

• Copies of government-issued photo identification (e.g., Philippine passport, driver's license, SSS ID, UMID, PhilSys National ID)
• Proof of address documents (e.g., utility bills, bank statements)
• Selfie or liveness verification images where required

2.3 Financial Information

• GCash account name and registered mobile number
• PayMaya account details
• Bank account details (BPI, BDO, Metrobank, or other Philippine banks) where applicable
• Transaction history including deposits, withdrawals, and wager records

2.4 Technical and Usage Data

• IP address and approximate geographic location
• Device type, operating system, and browser information
• Session duration, pages visited, and features used on the platform
• Login timestamps and access logs
• Game history and betting activity

2.5 Communications Data

• Records of communications between you and 553pub customer support
• Feedback, survey responses, and complaint records

3 How We Collect Your Information

553pub collects your personal information through the following means:

• Directly from you: When you register an account, complete KYC verification, make a deposit or withdrawal, contact customer support, or respond to a survey.
• Automatically: When you access and use the 553pub platform, our servers automatically record technical data such as your IP address, device information, and browsing behavior through cookies and similar technologies.
• From third-party service providers: We may receive information from payment processors (e.g., GCash, PayMaya), identity verification services, and fraud prevention providers in the course of processing your transactions and verifying your identity.
• From regulatory bodies: In certain circumstances, we may receive information from PAGCOR or other regulatory authorities as part of our compliance obligations.

4 How We Use Your Information

553pub uses the personal information we collect for the following purposes:

5 Legal Basis for Processing

553pub processes your personal data on the following legal grounds:

• Contractual necessity: Processing is necessary to perform the contract between you and 553pub – i.e., to operate your account, process transactions, and deliver gaming services.
• Legal obligation: Processing is required to comply with PAGCOR regulations, anti-money laundering laws, and other applicable Philippine legislation.
• Legitimate interests: Processing is necessary for 553pub's legitimate interests in fraud prevention, platform security, and service improvement, provided those interests are not overridden by your rights.
• Consent: Where we rely on your consent (e.g., for marketing communications), you may withdraw that consent at any time by contacting our support team or updating your account notification preferences.

6 Sharing and Disclosure of Your Information

553pub does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients only to the extent necessary:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers to process your deposits and withdrawals.
• Identity verification providers: Third-party KYC and age verification services engaged to assist with our regulatory compliance obligations.
• Fraud prevention services: Providers that help us detect and prevent fraudulent activity, money laundering, and account abuse.
• Game content providers: Game studios and software providers whose games are available on the 553pub platform may receive anonymized session data for technical purposes.
• Regulatory and law enforcement authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), and other Philippine government bodies where disclosure is required by law or regulation.
• Professional advisers: Lawyers, auditors, and accountants engaged by 553pub in the course of our business operations, subject to confidentiality obligations.

All third-party service providers engaged by 553pub are contractually required to handle your personal data securely and to use it only for the specific purposes for which it was shared.

7 Cookies and Tracking Technologies

7.1 What Are Cookies

Cookies are small text files placed on your device when you visit the 553pub platform. They allow the platform to recognize your device, maintain your session, and remember your preferences between visits.

7.2 Types of Cookies We Use

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled.
• Preference cookies: Remember your language settings, display preferences, and other customizations.
• Analytics cookies: Help us understand how players use the platform so we can improve performance and user experience. Data collected is aggregated and anonymized.

553pub does not use third-party advertising or retargeting cookies. You can manage or delete cookies through your browser settings at any time. Note that disabling essential cookies may affect the functionality of the platform.

8 Data Retention

553pub retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law and regulation. Specifically:

• Account and KYC records are retained for a minimum of five (5) years following account closure, in accordance with PAGCOR requirements and anti-money laundering regulations.
• Transaction records are retained for a minimum of five (5) years from the date of the transaction.
• Customer support communications are retained for three (3) years from the date of the interaction.
• Technical logs and access records are retained for twelve (12) months.

When personal data is no longer required for the purposes for which it was collected and no legal retention obligation applies, 553pub will securely delete or anonymize the data.

9 Data Security

Our security measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and our servers
• Encryption of sensitive data at rest, including payment information and identity documents
• Role-based access controls ensuring that only authorized 553pub personnel can access personal data, and only to the extent required for their role
• Regular security audits and penetration testing of the platform infrastructure
• Two-factor authentication options for player accounts
• Automated fraud detection and anomaly monitoring systems

While 553pub takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account password and for any activity that occurs under your account credentials.

10 Your Rights as a Data Subject

As a player and data subject, you have the following rights with respect to your personal information held by 553pub:

• Right of access: You may request a copy of the personal data 553pub holds about you.
• Right to rectification: You may request correction of inaccurate or incomplete personal data.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to restriction: You may request that we restrict the processing of your personal data in certain circumstances.
• Right to data portability: You may request a copy of your personal data in a structured, machine-readable format.
• Right to object: You may object to the processing of your personal data where we rely on legitimate interests as our legal basis.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

To exercise any of these rights, please contact our support team. We will respond to all valid requests within thirty (30) days. In some cases, we may need to verify your identity before processing your request. Please note that certain rights may be limited where we are required to retain data by law or regulation.

11 Children and Minors

The 553pub platform is strictly intended for individuals who are at least twenty-one (21) years of age. 553pub does not knowingly collect personal information from anyone under the age of 21. If we become aware that personal data has been collected from a minor, we will take immediate steps to delete that information and close the associated account.

If you believe that a minor has registered an account on the 553pub platform, please contact our support team immediately so that we can investigate and take appropriate action.

12 Changes to This Privacy Policy

553pub reserves the right to update or modify this Privacy Policy at any time. When material changes are made, we will notify registered players via email or an on-screen notification upon login. The "Last updated" date at the top of this page will always reflect the date of the most recent revision.

Your continued use of the 553pub platform following the posting of a revised Privacy Policy constitutes your acceptance of the changes. If you do not agree to the revised Policy, you must cease using the platform and request account closure.

13 Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the Republic of the Philippines, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations. Any disputes arising from or in connection with this Policy shall be subject to the jurisdiction of the appropriate courts of the Philippines.

This Privacy Policy was last reviewed and updated in May 2026. Players are encouraged to review this page periodically to stay informed about how 553pub protects their personal information.